Terms & Conditions

Last updated: January 2026

Welcome to Primetime. These Terms and Conditions ("Terms") govern your use of our website, mobile applications, and services. By accessing or using Primetime, you agree to be bound by these Terms. Please read them carefully.

1. Eligibility

To use Primetime services, you must:

• Be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher
• Be legally permitted to gamble in your jurisdiction
• Not be a resident of any jurisdiction where online gambling is prohibited
• Not be self-excluded from gambling services
• Provide accurate and complete registration information
• Use your own identity and funds — no third-party accounts

2. Account Registration

2.1 Account Creation

You may only register one account with Primetime. Multiple accounts are strictly prohibited and will result in immediate closure and forfeiture of funds.

2.2 Identity Verification (KYC)

We require identity verification to comply with anti-money laundering regulations. You must provide valid government-issued identification and proof of address. Failure to complete verification may result in account restrictions or closure.

2.3 Account Security

You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized access. We recommend enabling two-factor authentication.

3. Deposits and Withdrawals

3.1 Deposits

• Minimum and maximum deposit limits apply
• Funds must originate from accounts in your name
• We reserve the right to request source of funds documentation
• Deposits are processed in real-time for most payment methods

3.2 Withdrawals

• Withdrawals are subject to identity verification completion
• Processing times vary by payment method (typically 1-3 business days)
• We may request additional verification for large withdrawals
• Withdrawals must be made to accounts in your name
• Minimum withdrawal amounts apply

4. Bonuses and Promotions

4.1 General Terms

• All bonuses are subject to wagering requirements
• Bonus abuse or exploitation will result in bonus forfeiture and potential account closure
• We reserve the right to modify or cancel promotions at any time
• Only one bonus may be active at a time unless otherwise stated
• Specific promotion terms supersede these general terms

4.2 Wagering Requirements

Wagering requirements must be completed within the specified timeframe. Not all games contribute equally to wagering requirements. Check individual promotion terms for details.

5. Betting Rules

5.1 General

• All bets are final once confirmed
• We reserve the right to void bets placed in error or where technical malfunctions occur
• Maximum bet and win limits apply and vary by market
• We reserve the right to limit or refuse bets at our discretion

5.2 Casino Games

Casino game results are determined by certified Random Number Generators (RNG). In the event of a discrepancy between displayed results and server records, server records prevail.

5.3 Sports Betting

• Bets are settled based on official results from governing bodies
• Postponed events will be settled according to specific sport rules
• We reserve the right to void bets on events with irregular betting patterns

6. Prohibited Activities

The following activities are strictly prohibited:

• Using automated betting systems or bots
• Collusion with other players
• Exploiting technical errors or bugs
• Money laundering or fraudulent activity
• Using VPNs to circumvent geographic restrictions
• Providing false information
• Allowing third parties to use your account
• Professional syndicate betting

7. Responsible Gaming

We are committed to promoting responsible gambling:

• Set deposit, loss, and session limits through your account settings
• Self-exclusion options available (temporary or permanent)
• Reality checks and session reminders
• Access to problem gambling resources and support organizations

If you believe you have a gambling problem, please contact support immediately or visit BeGambleAware.org.

8. Intellectual Property

All content on Primetime, including logos, graphics, software, and text, is our property or licensed to us. You may not copy, reproduce, or distribute any content without our written permission.

9. Limitation of Liability

To the maximum extent permitted by law:

• Primetime is provided "as is" without warranties of any kind
• We are not liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount deposited in your account
• We are not responsible for losses due to technical failures beyond our control

10. Account Closure

We may suspend or close your account if:

• You breach these Terms
• We suspect fraudulent or illegal activity
• Required by law or regulatory authority
• You request self-exclusion

Upon closure, legitimate funds will be returned subject to verification.

11. Dispute Resolution

If you have a complaint, contact our support team first. We will investigate and respond within 14 days. If unresolved, you may escalate to our licensing authority or an approved alternative dispute resolution service.

12. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email or site notification. Continued use after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of our licensing jurisdiction. Any disputes shall be resolved through binding arbitration or in the courts of the licensing jurisdiction.

14. Contact Us

For questions about these Terms:

Email: support@primetime.com
Live Chat: Available 24/7

By creating an account or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.